One Brompton folding bike delivered to your door, fully Insured for your Subscription period as well as an annual service by our experts at Brompton. 

Your Brompton bike rental will be from our refurbished fleet – A fully serviced and maintained C Line Utility with Mid-rise Handlebar Model, formerly known as "M6L”. 

Your Brompton will be dispatched within 3 working days of your order providing you passed our background checks. Our Customer Service team is then in touch to let you know when you can expect delivery. 

Our bikes are unique in that it is designed for all. The bike adjusts just like a regular bike and comes equipped with an extended seat post that can fit someone up to 6ft 6. 

Please keep hold of your Brompton Bike box that it is delivered in. This will be essential for when you need to return your bike for a service or at the end of your contract. When a return is requested our driver will bring the labels, you simply need to secure the bike back in its original box. 

If you do not have the original box, please click here to purchase one. 

For rolling monthly customers you must give 30 days’ notice, you can request to cancel your subscription from the dashboard once logged into your Brompton account. For our 12-month customers you may be eligible to cancel early If you have had a change in circumstances and it’s within our terms and conditions,  you can contact customer support to find out more. 

When your contract is up you will receive an email from Brompton asking what you would like to do going forwards. If you decide to cancel you simply return your Brompton or automatically go onto a rolling contract until you decide to cancel. 

After 6 months you will be able to request a service via the dashboard once logged in to your account. If you don’t have this option, please reach out to our customer service team. 

If you have returned your bike due to accidental damage and we can’t repair it, we will issue you a new bike after a successful claim on the insurance. Excess payment will be required, please see our terms and conditions.

You don’t need to – it folds up so always take your Brompton with you.

Contact the police for a crime reference number and then contact customer support immediately.

If you no longer have the original Brompton box, you will need to purchase one for your bike collection, either for servicing or at the end of your contract. 

There is also an excess charge on the insurance should you need to claim, please refer to the terms & conditions. 
 

Your included Brompton insurance does not cover theft if the bike is stolen when it is not with you. 

Please see our Terms and Conditions for more information.

For both rolling monthly and annual subscribers, after being a subscriber for a minimum of 6 months you will receive a voucher code applicable to both Electric and non-electric Brompton bikes. This code can be used on any model in our online store and is valid for 1 year from issue. You can only use one of the voucher codes. 
 

• For both electric & non-electric Brompton bikes, you will receive a £200 voucher.