Making A Purchase

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What Countries Do You Ship Online Orders To?

ARTICLE - We currently only ship to select countries.

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Can I Order A Bike Without The Pedals Or Saddle?

ARTICLE - No. Each Brompton comes fully equipped with pedals, saddle, and all the parts you will need to ride it.

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Can I Trial The Bike First And Return It, If It Is Not Suitable For Me?

ARTICLE - No. Only bikes that are completely unused can be returned for a refund.

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Is There A Full Range Of Accessories Available Online?

ARTICLE - No. Whilst we may not have everything available online, we do have a wide and selected range of luggage, spares, and clothing available on our website.

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The Product I Want To Purchase Is Out Of Stock. How Can I Find Out When It Will Be Back In Stock?

ARTICLE - Our online store is updated regularly with available stock. However, we are unable to provide a timeline on when out of stock products will be replenished.

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What Are The Accepted Payment Methods On

ARTICLE - We accept payments from all major debit/credit cards such as Visa, Mastercard, American Express.

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Can I Make Changes To My Order?

ARTICLE - We are unable to make any amendments to an order once it has been dispatched.

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How Can I Insure My Brompton?

ARTICLE - We have partnered with Bikmo cycle insurance to offer Brompton owners a comprehensive cycle insurance product.

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Can I Order A Brompton Electric With Home Delivery?

ARTICLE - Yes. Brompton Electric bikes are available for home delivery in the UK + USA.

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If I Purchase A Bike Online Can I Get It Shipped Internationally

ARTICLE- Shipping internationally is not possible.

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How Can I Cancel My Order?

ARTICLE - Orders can be cancelled by filling and submitting the cancellation form

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Shipping and delivery information

ARTICLE- Information for shipping and delivery

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Can I Place An Order For A Custom Bike Online

ARTICLE - No, we are currently not accepting any custom bike orders.

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Can I Pre-order A Bike On

ARTICLE - No. We do not accept any pre-orders for bikes

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Where Can I Buy A Brompton

ARTICLE - Choose from Online, at a Brompton Junction or Instore

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How Do I Buy A Brompton In A Country Without A Distributor Or Retailers

ARTICLE - We are unable to ship to a country where we do not have accredited retailers or distributors

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Can I Use My Cycle Scheme Voucher To Order A Bike

ARTICLE - Brompton has partnered with Cyclescheme to allow customers to purchase a Brompton through a monthly salary sacrifice in the UK only.

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Can I Get A Tax Refund

ARTICLE - Online shopping is not eligible for tax refunds

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