Making A Purchase

article logo

What Countries Do You Ship Online Orders To?

ARTICLE - We currently only ship to select countries.

article logo

Can I Order A Bike Without The Pedals Or Saddle?

ARTICLE - No. Each Brompton comes fully equipped with pedals, saddle, and all the parts you will need to ride it.

article logo

Can I Trial The Bike First And Return It, If It Is Not Suitable For Me?

ARTICLE - No. Only bikes that are completely unused can be returned for a refund.

article logo

Is There A Full Range Of Accessories Available Online?

ARTICLE - No. Whilst we may not have everything available online, we do have a wide and selected range of luggage, spares, and clothing available on our website.

article logo

The Product I Want To Purchase Is Out Of Stock. How Can I Find Out When It Will Be Back In Stock?

ARTICLE - Our online store is updated regularly with available stock. However, we are unable to provide a timeline on when out of stock products will be replenished.

article log

What Are The Accepted Payment Methods On Brompton.com?

ARTICLE - We accept payments from all major debit/credit cards such as Visa, Mastercard, American Express.

article logo

Can I Make Changes To My Order?

ARTICLE - We are unable to make any amendments to an order once it has been dispatched.

article logo

How Can I Insure My Brompton?

ARTICLE - We have partnered with Bikmo cycle insurance to offer Brompton owners a comprehensive cycle insurance product.

article logo

Can I Order A Brompton Electric With Home Delivery?

ARTICLE - Yes. Brompton Electric bikes are available for home delivery in the UK + USA.

article logo

If I Purchase A Bike Online Can I Get It Shipped Internationally

ARTICLE- Shipping internationally is not possible.

article logo

How Can I Cancel My Order?

ARTICLE - Orders can be cancelled by filling and submitting the cancellation form

article logo

Shipping and delivery information

ARTICLE- Information for shipping and delivery

article logo

Can I Place An Order For A Custom Bike Online

ARTICLE - No, we are currently not accepting any custom bike orders.

article logo

Can I Pre-order A Bike On Brompton.com

ARTICLE - No. We do not accept any pre-orders for bikes

Article logo

Where Can I Buy A Brompton

ARTICLE - Choose from Online, at a Brompton Junction or Instore

article logo

How Do I Buy A Brompton In A Country Without A Distributor Or Retailers

ARTICLE - We are unable to ship to a country where we do not have accredited retailers or distributors

Article logo

Can I Use My Cycle Scheme Voucher To Order A Bike

ARTICLE - Brompton has partnered with Cyclescheme to allow customers to purchase a Brompton through a monthly salary sacrifice in the UK only.

Article Logo

Can I Get A Tax Refund

ARTICLE - Online shopping is not eligible for tax refunds

Contact Us

Join our community

Stay up to date about launches, collaborations, events, offers and more. Sign up and learn more about all things Brompton. For more information, review our Privacy Policy.