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1. Register your Brompton

Register now to extend your frame warranty to 5+ years

Brompton to You Quick Start Guide

Congratulations on your new Brompton Electric!

Check out our short videos to get you unboxed and ready to ride. Make sure to bookmark this page to save for later.


We have partnered with local London based bicycle repair company, HaveBike

If you live within the M25, Havebike will come to your house, collect your bike, service it, and return it.

Book Servicing Now

2. Download the Brompton Electric App

Get the most out of the Brompton Electric with the App (IOS and Android). Search Brompton Electric

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Psst. Looking to mount your phone to your Brompton Electric? Check out the video here or purchase your Brompton Phone Mount here.

3. Set up your Brompton Electric

Looking to set your saddle height or angle?

All non electric system videos

Battery charging and care for your Brompton Electric

How to best look after and charge your Brompton Electric battery

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Variables that affect your Brompton Electric

How to get the best ride experience from your Brompton Electric

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Understanding your power modes on your Brompton electric

How to get the best ride experience from your Brompton Electric

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Warranty and Servicing


If you feel that you have experienced an issue which should be covered under the Brompton warranty please reach out to our Customer Service team. Click here to speak to us

We will access your claim and provide a suitable solution. Often, we will provide a voucher code to enable a free collection and repair using Havebike's online booking portal

Contact Us


Havebike - Within London, Havebike provide a home collection, repair, and return service which you can book here.

Brompton Retailer - Brompton Electric Retailers will be happy to perform servicing for you. You can find a list of Brompton Electric retailers here. Please remember to select “Brompton Electric” in the product menu

Book Havebike Servicing Now

Still need support?

Still need help setting up your new Brompton?