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1. Register your Brompton

Register now to extend your frame warranty to 5+ years

Brompton to You Quick Start Guide

Congratulations on your new Brompton Electric!

Check out our short videos to get you unboxed and ready to ride. Make sure to bookmark this page to save for later.

                

We have partnered with local London based bicycle repair company, HaveBike

If you live within the M25, Havebike will come to your house, collect your bike, service it, and return it.

Book Servicing Now

2. Download the Brompton IOS Electric App

Get the most out of the Brompton Electric with the App (IOS only). Click here to download or search Brompton Electric

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Psst. Looking to mount your phone to your Brompton Electric? Check out the video here or purchase your Brompton Phone Mount here.

3. Set up your Brompton Electric

Looking to set your saddle height or angle?

All non electric system videos

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Battery charging and care for your Brompton Electric

How to best look after and charge your Brompton Electric battery

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Variables that affect your Brompton Electric

How to get the best ride experience from your Brompton Electric

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Understanding your power modes on your Brompton electric

How to get the best ride experience from your Brompton Electric

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Warranty and Servicing

Warranty

If you feel that you have experienced an issue which should be covered under the Brompton warranty please reach out to our Customer Service team. We will access your claim and find a solution which works for you. This will will often involve us arranging London based bicycle repair company, HaveBike, to collect your bike and perform any work which is required before returning the bike to you. For full warranty terms and conditions click here. 

Contact Us

Servicing with Havebike

We have partnered with local London based bicycle repair company, HaveBike

Havebike will come to your house, collect your bike and return it once the service is performed. (NB: this service is limited to customers who live within the M25). Alternatively you can visit your local Brompton retailer, which can be found via our Find a Store.

Book Servicing Now

Still need support?

Still need help setting up your new Brompton?