Please note that orders made on our UK site are for orders shipping within the UK only
(excluding the Channel Islands and the Isle of Man).
To help our customer service team, please contact us only if you have not received your product after 7 working days from the date of purchase.
Thank you for your patience and support.
Bikes Free Home Delivery: 3 – 5 working days dispatched
Brompton to You is our free home delivery service for all bikes in the UK (excluding the Channel Islands and Isle of Man).
With Brompton to You, your bike will arrive fully checked by our factory team and will be ready to ride following an easy set up.
Orders will be dispatched within 3-5 working days. Once your order leaves the factory, you will be notified via email and provided with the tracking number.
Bikes Free Click & Collect: 3 – 5 working days dispatched
Click & Collect orders will be dispatched within 3-5 working days. Once your order arrives to the selected dealer, the bike will go through a process of inspection. The dealer will contact you directly as soon as your bike is ready for collection. If you would like to have more information regarding the collection date, please contact the dealer directly.
Please note that Click & Collect bikes can only be picked up at the collection dealer you select during checkout.
To find your nearest Click & Collect stores, click here.
Bags, Parts and Accessories: 3 – 5 working days
Orders will be dispatched within 3-5 working days using a tracked service.
You will be notified via email and provided with the tracking number for your order.