Please note that orders made on our UK site are for orders shipping within the UK only (excluding the Channel Islands).
To help our customer service team, please contact us only if you have not received your product after 7 working days from the date of purchase.
Thank you for your patience and support.
Bikes Free Home Delivery: 4 – 7 working days
Brompton to You is our free home delivery service for bikes in the UK*, including Brompton Electric bikes to addresses within the M25 only.
Orders will be dispatched within 4-7 working days. Once your order leaves the factory, you will be notified via email and provided with the tracking number.
With Brompton to You, your bike will arrive fully checked by our factory team and will be ready to ride following an easy set up.
* Brompton Electric bikes only available for free home delivery within the M25.
Bikes Free Click & Collect: 4 – 7 working days
Click & Collect orders will be dispatched within 4-7 working days. Once your order arrives to the selected dealer, the bike will go through a process of inspection. The dealer will contact you directly as soon as your bike is ready for collection. If you would like to have more information regarding the collection date, please contact the dealer directly.
Please note that Click & Collect bikes can only be picked up at the collection dealer you select during checkout.
To find your nearest Click & Collect stores, click here.
Bags, Parts and Accessories: 4 – 7 working days
Orders will be dispatched within 4-7 working days using a tracked service with UPS.
You will be notified via email and provided with the tracking number for your order.
Where we deliver:
Bikes with Home delivery: UK*, USA, Netherlands, Belgium, France and Germany
Bikes with store collection (Click & Collect): UK*, USA, Netherlands, Belgium, France and Germany
Electric Bikes with Home delivery: UK only within the M25
Electric Bikes (store collection only): UK (except Northern Ireland**)*, USA, France, Netherlands and Belgium
Bags, Parts and Accessories: UK*, USA, Netherlands, France, Germany, Spain (Mainland only), Portugal, Republic of Ireland, Belgium, Sweden, and Denmark.
Please note orders must be placed on your local country website.
For all other territories, please contact your local dealer.
* Excluding Channel Islands
** Due to legal restrictions Brompton is unable to ship Brompton Electric to Northern Ireland