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Delivery Information

Please note that orders made on our UK site are for orders shipping within the UK only.

 

Please note that due the COVID-19 and high demand our current lead time for bikes bought via Brompton to You is 7-10 days. To help our customer service team keep up with increased demand at this time, please contact us only if you have not received your bike after 10 days from the date of purchase. Thank you for your patience and support.

UK & International Deliveries

Depending on the type of product, Brompton delivers to the following locations:

Bikes in stock with home delivery: UK 

Bikes in stock with store collection: UK, USA

Custom Bikes with store collection: UK

Bags, Parts and Accessories: UK, USA, Netherlands, France, Spain (Mainland only), Portugal, Republic of Ireland, Belgium, Sweden, and Denmark.

For all other territories, please contact your local dealer.

Please note orders must be placed on your local country website.

 

Depending on the type of product and delivery country, Brompton delivers within the following time-frames:

 

Bags, Parts and Accessories:

Orders for the mainland UK will be processed within 7-10 working days.
Orders for the Republic of Ireland and mainland Europe will follow the same logic but will take longer to arrive.

Bikes

Brompton To You. From our factory to your front door.

We now offer a free home delivery service in mainland UK on a range of stock bikes. This service was introduced as a direct response to the COVID-19 crisis and the increased consumer demand for home delivery.

Orders will be processed within 7-10 working days. Once your order leaves the factory, you will be notified via email and provided with the tracking number.

How we deliver your bike with Brompton to You

With Brompton to You, your bike will arrive fully checked by our factory team and will be ready to ride following an easy set up. Follow the Quick Start Guide to add your saddle and do some basic checks, and you’ll be ready to cycle away in less than 10 minutes from opening the box. Please note that Brompton Electric bikes are not available via Brompton to You. Free delivery to Mainland UK only.

 

Click & Collect

Orders will be processed within 7 working days. Once your order arrives to the selected dealer, the bike will go through a process of inspection. The dealer will contact you directly as soon as your bike is ready for collection. If you would like to have more information regarding the collection date, please contact the dealer directly. Please note that Click & Collect bikes can only be picked up at the collection dealer you select during checkout.

To find your nearest Click & Collect stores, click here.

For information on returning bikes bought via Brompton to You and Click & Collect, please visit our returns page here.

 

Pre-sell bikes:

Please check the estimated delivery date on the product description page. The dealer will contact you directly as soon as your bike is ready for collection.

Our orders are dispatched using Royal Mail or UPS. By entering your email or phone number as part of the checkout process we will add these to the tracking information supplied by these services. Orders over £20 are shipped using a tracked service. Orders under £20 are sent via 2nd Class post.

Orders are delivered free of charge to all European shipping addresses (provided we ship to that country). Please note that we are closed over the weekends and on public holidays.